Refund Policy — Power Kegels Purchase Support

We want you to know where to find your purchase terms and how to get the right help when you need it.

Important notice: Power Kegels is a digital educational product. The refund terms that apply to your specific order are determined by the checkout platform and seller agreement presented at the time of purchase — not by this page. This page does not state, promise, or guarantee any refund amount, time period, or eligibility. Please refer to your official order confirmation and checkout terms.

Start With the Terms Shown With Your Order

Check Your Confirmation Email

When you completed your purchase, the checkout platform presented the terms — including any applicable refund terms — that govern your transaction. The most reliable source for these terms is:

  • Your order confirmation email, which was sent by the checkout platform at the time of purchase
  • The purchase page or checkout where you completed your order — the terms shown there at that time apply to your purchase
  • Any account area created for you by the checkout platform

Refund terms can differ depending on when you purchased, which platform processed your order, and any promotions that applied. The seller / checkout platform controls refund eligibility and processing — not this website.

Prepare Your Purchase Details

What to Have Ready

Before contacting any support channel about a purchase, gathering these details will help you get a faster resolution:

  • Order reference number — shown in your confirmation email
  • Purchase date — the date your transaction was completed
  • Billing email address — the email you used when checking out
  • Purchase channel — where you bought the product (the checkout platform or website)
  • Last 4 digits of the card charged — if the platform asks for verification (never share full card numbers)

Having these ready means any support interaction — whether with the checkout platform or with us for website-related questions — will proceed more smoothly.

Need Website Help?

Contact Power Kegels Support

The Power Kegels team can help with website-related questions, such as:

  • Questions about the program content described on this website
  • Broken links, page errors, or navigation issues
  • General inquiries about what Power Kegels is and how the program works
Regarding refund requests: Please be aware that contact@powerkegel.com is a website support address. We are not able to process, approve, or administer refunds — refund eligibility and payment processing are handled by the checkout platform that processed your order. For refund requests, please follow the process described in your order confirmation.

Email us at:  contact@powerkegel.com  or use our  Contact page.

Important Notes

Refund Terms Can Vary

  • Refund terms are set by the checkout platform and seller agreement, not this website
  • Terms may vary based on purchase date, promotional pricing, or platform changes
  • This page does not promise, imply, or guarantee any refund, credit, partial refund, or other remedy
  • Digital products may have different refund conditions from physical products — check your purchase terms
  • Chargebacks and disputes are governed by your card issuer and the checkout platform's policies

Power Kegels is a digital educational exercise product. We make no claims about outcomes or results. We encourage you to review all terms before purchasing.

Keep Records of Your Request

A Simple Support Checklist

Whenever you contact any support channel about a purchase, it is good practice to keep records:

  • Save a copy of any emails or messages you send and receive
  • Note the date and time you made contact
  • Record the name or reference number of any ticket or case opened
  • Screenshot your original order confirmation before it expires or is deleted
  • Check your spam or junk folder for any replies

These records protect your interests and make it easier to follow up if needed.

If you have website-related questions (not refund processing), please contact us. We will respond as promptly as we can.

Haven't purchased yet? Learn more about the Power Kegels program.

Power Kegels program — refund policy for the digital pelvic floor exercise guide

Power Kegels is a digital educational exercise program. Review all terms at checkout before purchasing.

View Program Details